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About the Presentation
McDonald’s in France has over 1,400 restaurants. The French market is recognized as the most difficult market in the world because clients eat at very specific times and the culinary expectations are very high. It has for many years been one of the most innovative of McDonald’s markets. When rolling out the new “Made For You” global operational model they took the opportunity to rethink how they managed operations in their restaurants.
Using a mixture of Theory Of Constraints, Lean and common sense McDonald's redefined how they managed flow. As a result client service times were significantly reduced and global efficiency increased.
It also made their process robust, easily absorbing micro rushes that had historically been significant disrupting factors. The design of the new system will be described as well as the challenge of rolling it out to tens of thousands of people in many small facilities and how, after this successful proof of concept in a very demanding environment, it was decided to implement this approach in other geographies. This presentation highlights among other things what it means to apply the Theory of Constraints in this kind of services industry.
Aerosud's Pivoting Business During COVID-19
About the Presentation
Aerosud is a fully and explicitly Theory Of Constraints company from operational flow management on the shop floor to its strategy described in the form of a Goal Tree. The company, based in South Africa, produces aeronautical
equipment for Boeing, Airbus and other key actors.
Their
TOC journey started in 2010. It first applied TOC to its Supply Chain
and Manufacturing with great success. It later implemented Critical
Chain Project Management to its
new product development and broke the world
record in performance finishing 98% of its projects on time.
It then applied the Logical Thinking Process to redefine its strategy
and launch a new service offering. Then in March 2020
the Covid-19 pandemic struck them and the
aeronautical industry. Their response was to trigger and co-lead a South
African initiative to rapidly develop the products that the country
needed to face the crisis. Today Aerosud has repositioned
themselves to continue to thrive in the new context.
EuroCryospace's Amazing TOC Case Study
About the Presentation
EuroCryospace
is a subsidiary of Air Liquide and Ariane Group based in Les Mureaux,
France. The company manufactures the main “stage one” cryogenic tank for
the Ariane 5 rockets.
Facing difficulties to meet the customer's
need
and changes in external & internal context of
the aerospace activity, the situation prompted the facility to implement
the Theory of Constraints at the end of 2016 in order to increase the
production rates.
Initially, EuroCryospace's
teams worked on identifying the bottleneck of the
company: the welding bench appeared to be the constraint as its
productivity did not meet the customer's needs. Then the teams planned
and scheduled the bottleneck activities by applying
Critical Chain Project Management principles, also
called CCPM (focused durations, buffer to protect the lead time,
monitoring using a Fever Chart). In parallel, silos between services
have been reduced: for instance to improve the
performance of the reception quality control, using
controllers from other areas.
Quick results came in:
• The waiting time at reception quality control has been reduced by 85%,
• The outstanding bottleneck
of the sections has been reduced by 60%,
• The delivery rate of the tanks has been increased by 25%.
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Debi Robert's profound presentation for Preventing Suicide
Using TOC Thinking Tools
About the Presentation
It is a common misconception that where there is suicidal thinking there is also mental illness. In truth, just over half of all youth suicide is carried out by those who are in crisis but don't have a diagnosable mental illness. Their actual need is not to die, but for the pain (shame, debt, worry) to stop. Problems can seem insurmountable and their capacity to continue living in their present situation becomes exhausted. But what if there was a framework that could help people when they are suicidal see a way through their crisis? What if TOC Thinking Processes provides such a framework and can support those who are suicidal to find their way back to hope and life?
In this presentation we will consider some of the common obstacles faced globally by the rise in youth suicide and learn about the specific events that lead to up to an intervention with a young woman, intending to end her life within hours. You will hear how both the Cloud and Goal setting tools were used to support her in her moment of despair to unpick what she was experiencing as overwhelming and make sense of it all such that she could find solutions that moved her from suicidal ideation to hopefulness and empowerment.
Finally, we will explore how this tool can be used in other ‘critical’ moments with young people and the implications for TOC in this area.
Neogrid's Keynote Presentation: CASH - The New Constraint
About the Presentation
Once most of the companies were impacted by pandemic, cash became the new constraint. In this presentation Miguel Abuhab, CEO of Neogrid, talks about how manufacturers and retailers used to exploit their past constraints and how to exploit the new constraint.
A TOCICO Virtual Conference Keynote Presentation
Dr. Alan Barnard - 10 Crucial Lessons from the COVID Pandemic. What We Can Learn from this Crisis...to Help Reach Our Goal
About the Presentation
In this keynote presentation, Dr. Alan Barnard, CEO of Goldratt Research Labs, will share, a number of key lessons we can learn from the way individuals, organizations and countries responded to the Covid19 pandemic. In many cases, there was initially an under-reaction by decision makers. The number of cases and deaths were low. But as soon as decision makers realized it was growing exponentially, they reacted. In some cases, it triggered over-reactions, trying to secure as many of resources as possible, driving up prices and overloading an already constrained supply. When there are so many unknowns and uncertainties, how can decision makers ensure they do not under-react or over-react? In this presentation, Dr. Barnard will share his insights on this question, and specifically, how the principles and applications of Theory of Constraints can help decision makers, not only decide when and how best to respond to cases where we have the lethal combination of exponential growth and finite resources, but also how to be better prepared for the next pandemic.
Not a Member? Get FULL access to world's largest TOC repository
This is just the beginning to 1000's of past conferences proceedings, webinars, and other TOC content. The 2020 virtual conference that took place June 22-26 will be available very soon for member viewing. Watch over 50+ presentations including companies like Aerosud, McDonald’s, Amazon, Walmart, Procter & Gamble, Microsoft, Hitachi, General Motors, Boeing, Embraer, EuroCryoSpace, Delta Airlines, Tata Steel and many more have used TOC principles to engineer a decisive competitive edge and achieve immediate and amazing RESULTS!
Want to step into the World of TOC (Theory of Constraints)?
The Theory of Constraints (TOC) principles have been used by large corporations like Amazon, Walmart, Procter & Gamble, Microsoft, Hitachi, General Motors, Boeing, Embraer, Delta Airlines, and USMC to engineer a decisive competitive edge and achieve immediate and amazing RESULTS!
TOCICO provides a pathway for learning about TOC!
The 2020 TOCICO virtual conference that took place June 22-26 included world class, extra-ordinary TOC content, incredible keynotes, case studies and software solutions. Viewing a
ccess is now available OnDemand for the TOCICO Member conference attendees and will open to all TOCICO Members on September 15th, 2020
. Watch over 50+ presentations including companies like Aerosud,
BAE, McDonald’s, EuroCryoSpace, Tata
Steel and MORE. This is just the beginning to 1000's of past conferences proceedings, webinars, and other TOC content.
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